The error code 0xc0000096, also known as STATUS_PRIVILEGED_INSTRUCTION, typically occurs when a program tries to execute a privileged instruction that is not allowed in the current processor mode. This error can be caused by various factors, including corrupted system files, incompatible hardware or software, or issues with the operating system itself. Below, we will cover several methods to troubleshoot and resolve this error on Windows 10.

Method 1: Run System File Checker (SFC) and Deployment Imaging Service and Management Tool (DISM)

Corrupted system files can often cause the 0xc0000096 error. Using the SFC and DISM tools can help repair these files.

1. Run Command Prompt as Administrator:

   • Press Win + X and select Command Prompt (Admin) or Windows PowerShell (Admin).

2. Execute SFC Command:

   sfc /scannow

   • This command will scan and repair corrupted system files. Wait for the process to complete.

3. Execute DISM Command:

   DISM /Online /Cleanup-Image /RestoreHealth

   • This command will repair the Windows image. Again, wait for the process to complete.

Method 2: Update Device Drivers

Outdated or incompatible device drivers can also cause this error. Updating your drivers to the latest version can help resolve the issue.

1. Open Device Manager:

   • Press Win + X and select Device Manager.

2. Update Drivers:

   • Right-click on each device and select Update driver.
   • Choose Search automatically for updated driver software.

Method 3: Perform a Clean Boot

A clean boot can help you determine if background programs are interfering with your system.

1. Open System Configuration:

   • Press Win + R, type msconfig, and press Enter.

2. Configure Clean Boot:

   • In the General tab, select Selective startup and uncheck Load startup items.
   • In the Services tab, check Hide all Microsoft services and then click Disable all.
   • Click Apply and OK, then restart your computer.

Method 4: Check for Windows Updates

Keeping your operating system up to date can resolve many issues, including the 0xc0000096 error.

1. Open Settings:

   • Press Win + I to open the Settings app.

2. Check for Updates:

   • Go to Update & Security and click Check for updates.

Method 5: Reinstall Problematic Software

If the error occurs when running a specific application, try reinstalling it.

1. Uninstall the Application:

   • Press Win + I to open the Settings app.
   • Go to Apps and find the problematic application.
   • Click on it and select Uninstall.

2. Reinstall the Application:

   • Download the latest version from the official website and install it.

Method 6: Perform a System Restore

If the error started occurring after a recent change, performing a system restore can revert your system to a previous state.

1. Open System Restore:

   • Press Win + R, type rstrui, and press Enter.

2. Follow the Wizard:

   • Follow the on-screen instructions to choose a restore point and restore your system.

Conclusion

The error 0xc0000096 STATUS_PRIVILEGED_INSTRUCTION can be frustrating, but following the steps outlined above should help you resolve it. Whether it's running system file checks, updating drivers, performing a clean boot, checking for updates, reinstalling software, or performing a system restore, these methods cover a range of potential solutions.