The Problem: Error 0x80248014 is encountered when attempting to apply Autopilot, preventing the successful deployment of the feature. This error typically occurs during the enrollment or provisioning process and can hinder the seamless deployment of Windows Autopilot.

Problem Analysis: When error 0x80248014 is encountered, it indicates a failure in downloading the Autopilot configuration policy from the Microsoft Store for Business. This error can occur due to various reasons, such as network connectivity issues, incorrect configuration settings, or problems with the Microsoft Store for Business.

Root Cause: The root cause of error 0x80248014 is often related to a misconfiguration or issues with the Microsoft Store for Business. It can be caused by the following factors:

1. Network Connectivity: Poor or intermittent network connectivity can prevent the download of the Autopilot configuration policy.
2. Proxy Settings: Incorrect proxy settings can interfere with the communication between the device and the Microsoft Store for Business, leading to the error.
3. Store for Business Configuration: Improper configuration of the Microsoft Store for Business can cause issues with downloading the Autopilot configuration policy.

Solution:

To resolve the error 0x80248014 when applying Autopilot, follow these steps:

Step 1: Check Network Connectivity

• Ensure that the device has a stable and reliable network connection.
• Verify that there are no firewalls or network restrictions blocking the communication with the Microsoft Store for Business.
• Test the network connectivity by accessing other websites or services.

Step 2: Verify Proxy Settings

• If a proxy server is being used, ensure that the proxy settings are correctly configured on the device.
• Check if the proxy server allows communication with the Microsoft Store for Business.
• Temporarily disable the proxy server to see if it resolves the issue.

Step 3: Validate Microsoft Store for Business Configuration

• Verify that the Microsoft Store for Business is properly configured and accessible.
• Ensure that the account used for Autopilot enrollment has the necessary permissions to access the Microsoft Store for Business.
• Check if there are any known issues or service disruptions with the Microsoft Store for Business.

Step 4: Clear Store Cache

• Open the Command Prompt as an administrator.
• Run the following command: wsreset.exe
• This command will clear the Windows Store cache, which can help resolve any caching issues causing the error.

Step 5: Retry Autopilot Enrollment

• After performing the above steps, retry the Autopilot enrollment process.
• Monitor the process closely for any error messages or warnings.
• If the error persists, consider reaching out to Microsoft Support for further assistance.