Solution - Webcam not working in WVD (Windows Virtual Desktop)

Introduction: The ability to use webcams in Windows Virtual Desktop (WVD) is crucial for remote workers and businesses relying on video conferencing and collaboration tools. However, sometimes users may encounter issues where their webcams fail to function properly within the WVD environment. This article aims to provide a factual and instructive guide on troubleshooting and resolving webcam-related problems specifically in the Windows Virtual Desktop environment.

Examples:

1. Check webcam settings:

   • Open the Windows Settings app by pressing "Windows key + I".
   • Navigate to the "Privacy" section and click on "Camera" in the left sidebar.
   • Ensure that the "Allow apps to access your camera" toggle switch is turned on.
   • Scroll down to the "Choose which apps can access your camera" section and make sure the desired apps have access to the camera.

2. Update webcam drivers:

   • Right-click on the Start button and select "Device Manager" from the context menu.
   • Expand the "Cameras" or "Imaging devices" category.
   • Right-click on the webcam device and choose "Update driver".
   • Select the option to automatically search for updated driver software.
   • Follow the on-screen instructions to complete the driver update process.

3. Check permissions in WVD session host:

   • Access the WVD session host where the webcam is not working.
   • Open the Local Group Policy Editor by pressing "Windows key + R" and typing "gpedit.msc" followed by Enter.
   • Navigate to "Computer Configuration" > "Administrative Templates" > "Windows Components" > "Remote Desktop Services" > "Remote Desktop Session Host" > "Device and Resource Redirection".
   • Double-click on the "Do not allow video capture redirection" policy and set it to "Disabled" or "Not Configured".
   • Close the Local Group Policy Editor and restart the WVD session host.

Conclusion: Ensuring that webcams work properly in the Windows Virtual Desktop environment is essential for seamless remote collaboration. By following the steps outlined in this article, users can troubleshoot and resolve webcam-related issues in WVD, allowing them to fully utilize video conferencing and other webcam-dependent applications.