In this article, we will discuss the 0x0000009C MACHINE_CHECK_EXCEPTION error in Windows 10 and 11, its significance for the reader, and how to resolve it in the Windows environment. This error is a Blue Screen of Death (BSOD) error that indicates a hardware issue or an incompatible driver. By understanding the causes and following the troubleshooting steps provided, Windows users can effectively resolve this error and prevent further system instability.

Examples:

1. Update Drivers: Outdated or incompatible drivers can trigger the MACHINE_CHECK_EXCEPTION error. To update drivers in Windows, follow these steps:

   • Press Win + X and select Device Manager.
   • Expand the relevant category (e.g., Display adapters, Network adapters).
   • Right-click on the device and select Update driver.
   • Choose "Search automatically for updated driver software" and let Windows find and install the latest drivers.

2. Check Hardware Connections: Loose or faulty hardware connections can also cause this error. Ensure that all cables, RAM modules, and other hardware components are securely connected. If necessary, reseat the components or replace them if they are defective.

3. Run Windows Memory Diagnostic: Faulty RAM can lead to the MACHINE_CHECK_EXCEPTION error. To run the Windows Memory Diagnostic tool:

   • Press Win + R, type "mdsched.exe," and press Enter.
   • Choose between restarting now and checking for problems or checking for problems the next time you start your computer.
   • Windows will restart and perform a memory test. It will display the results once the test is complete.

4. Check for Overheating: Overheating can cause hardware malfunctions, leading to the MACHINE_CHECK_EXCEPTION error. Ensure that your computer is adequately cooled and that the fans are functioning properly. Clean any dust accumulation in the system to improve airflow.

5. Perform a Clean Boot: Conflicting software or services can trigger this error. To perform a clean boot in Windows:

   • Press Win + R, type "msconfig," and press Enter.
   • In the System Configuration window, go to the Services tab.
   • Check the "Hide all Microsoft services" box and click on "Disable all."
   • Go to the Startup tab and click on "Open Task Manager."
   • Disable all startup items in the Task Manager.
   • Close the Task Manager and click on OK in the System Configuration window.
   • Restart your computer and check if the error persists.