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The atikmdag.sys file is associated with the ATI Radeon Family of graphics processing units. It is a critical system file that helps your computer's graphics card communicate with the operating system. However, sometimes this file can cause a Blue Screen of Death (BSOD) error, particularly on devices like the HP EliteBook 745 G2. This article will guide you through the steps to troubleshoot and fix this issue in a Windows environment.
The atikmdag.sys error usually occurs due to outdated or corrupt graphics drivers, hardware conflicts, or system file corruption. Here are several methods to resolve this issue:
Update Graphics Drivers
Outdated or corrupt graphics drivers are a common cause of the atikmdag.sys error. Follow these steps to update your drivers:
Windows + X
and select "Device Manager."Rollback Graphics Drivers
If the error started after a recent driver update, rolling back to a previous version might resolve the issue:
Run System File Checker (SFC) and DISM
Corrupted system files can also cause BSOD errors. Use the SFC and DISM tools to repair them:
cmd
in the search bar, right-clicking on "Command Prompt," and selecting "Run as administrator."sfc /scannow
and press Enter. This will scan and repair corrupted system files.DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Check for Windows Updates
Ensure your Windows operating system is up to date, as updates can fix bugs and improve system stability:
Perform a Clean Boot
A clean boot can help identify if background programs are interfering with your system:
Windows + R
, type msconfig
, and press Enter.By following these steps, you should be able to resolve the atikmdag.sys blue screen error on your HP EliteBook 745 G2. If the problem persists, consider seeking professional assistance, as it might indicate a deeper hardware issue.